Online Events

Watching online gives you the power to create your own special space to enjoy an event. Engage at home with family or host a watch party with your team. Whatever you choose, you'll love the amazing content and speakers we have lined up. We'll e-meet you soon!

Live In-Person Events

We know that you love sharing experiences in person as much as we do, which is why we are thrilled to come together for some live events. The energy and passion of the doTERRA community is long-lasting! You will create precious memories, make new friends and take the experience of a live event with you:

Frequently Asked Questions

Where is the event located? 

You can find the event location on the Eventbrite webpage. If the location is not listed, this will be updated as soon as possible. Once you register for an event, you will receive a confirmation email stating the location and further details. 

Can I change the name on my ticket? 

You can update your details, including the name on your ticket, via your Eventbrite account. Alternatively, email us at euevents@doterra.com with your full name, email address and doTERRA ID and we will update these details for you. Please note that we check-in attendees based on their unique Eventbrite QR codes, so name changes are usually not needed. 

I am a prize-draw winner, how do I claim my gift?  

Please email euevents@doterra.com with the following information:  

• Full name 
• Email address 
• 1st line of address 
• 2nd Line of address (optional) 
• Post Code 
• City 
• Country 
• Phone number 
• Prize* 

All the information above is required for you to claim your prize. All prizes must be claimed within 48 hours after the event ends. Once we have received your information, your prize will be processed within two weeks (delivery times may vary), and you will receive confirmation from us as soon as this is done. 

*Prize to be confirmed. 

Does my ticket include a free gift? 

If your ticket purchase includes a free gift, this will be stated in the Eventbrite event description. 

I am unable to attend the event, but I have already bought a ticket. Will I still receive the free gift included as part of my ticket purchase? 

If the ticket to your event includes a free gift, these are only available for collection in-person during check-in. If a team member is attending the same event, you can provide them with your QR code to check-in on your behalf and they can collect your free gift for you. 

Will this event be recorded? 

In-person events are not recorded by doTERRA, but may be photographed. Online events may be recorded and screenshots may be taken. Please note that by attending an event, you recognise that your image may be captured. 

Tickets are sold out. Can I still receive one? 

For in-person events, maximum capacities are set according to the health and safety regulations of the venue, so unless changes are made by the venue, capacities will not be increased. As there is no waiting list, be sure to check Eventbrite regularly as some tickets may be available if someone has their ticket refunded – this will not be communicated. 

Can I have my ticket refunded? 

If you would like to receive a refund for your ticket, please request this through your Eventbrite account. If you are unable to do this, please email us at euevents@doterra.com with your ticket information. Refunds are possible up to 24 hours before the start of the event. No refunds can be issued during or after the event. 

What happens if I am late for the in-person event? 

If you are late to the in-person event, you can still attend as check-in will remain open. If you need to leave the event early, we kindly ask that you respect speakers and other attendees and exit discreetly. 

Where can I find the link for my online event? 

Links to attend online events will be sent out the day before the event starts. When available, links to online events are provided at the bottom of confirmation emails.  

Can my child attend an in-person event? Do they need a ticket? 

As these are business events, we do not recommend children attend. If there is no alternative, children over the age of 5 years require a ticket. Children under the age of 5 years are able to attend for free. 

I can’t find my ticket, what can I do? 

If you can’t find your Eventbrite ticket in your email inbox, please search your Spam or Junk folder. If you still cannot find it, please email euevents@doterra.com with: 

• Event name 
• Event date 
• Event city/country 
• Attendee name or ticket buyer name (first and last names) 
• Email address associated with the ticket 
• We will try to find your ticket and connect with Eventbrite who will send you another copy.  
• Before purchasing, we suggest double checking that your email address is spelled correctly. 

I can’t make a payment on Eventbrite; how can I secure a ticket? 

Some forms of debit cards may not be accepted by Eventbrite. Unfortunately, we do not have control over this payment process and are unable to process any payments on your behalf. We recommend that you try an alternative payment card on Eventbrite, arrange the payment with a friend, or get in contact with Eventbrite support directly using this link.  

We cannot accept cash payments at the door and no exceptions will be made.