Origin: a Latin derivative
meaning "Gift of the Earth."
Bulk ordering is available at the Pleasant Grove, Utah, Product Center for those who would like to pick up seven or more orders or have more than 150 items to pick up. Bulk ordering initiates a text alert once your orders are ready, offering a faster way to pick up orders for yourself, your teammates, or your friends. (Text alerts aren’t currently available for standard Product Center order pickups.)
We’re unable to make exceptions to the above guidelines. Thank you for your understanding.
Are there any discounts associated with bulk orders?
There are no monetary discounts for bulk orders. Bulk ordering is intended to speed up the process of picking up multiple orders and save on shipping.
How can I get updates on my orders?
If you provide a phone number, a text will be sent notifying you when your request is ready. If you have any other questions, you can always text back or email us at email@example.com.
Can I pick up orders for family, people on my team, and so on?
You can pick up orders for such people, but we do require both ID and order numbers to ensure the accuracy of order fulfillment.
What if I only have six orders for pickup?
You can process these smaller orders at the Product Center or use our new curbside pickup service! You can find more information here.
Can I have someone else pick up my orders?
Yes. Please have them specify your name and that they’re picking up bulk orders for you. You can also list who will be picking up the orders in your email request.
How are bulk orders packaged?
Each individual order in a request is bagged and ziplocked shut, with the order sheet for local pickup—not shipping. Product may break or crack if not handled with care. If you intend to ship, please repackage with protective materials. We aren’t responsible for any damage to items once they’ve left our facility.
|Curbside Pickup Hours||Lobby Pickup Hours|
|Monday–Friday, 10:00 a.m.–5:00 p.m. MT||Monday–Friday, 10:00 a.m.–6:00 p.m. MT|
|Saturday, 10:00 a.m.–2:00 p.m. MT||Closed Saturday|
Enjoy curbside service for up to 10 orders. If you’re picking up ten or more orders, or your orders have over 100 items, visit our bulk order webpage here to learn more.
Collecting your orders from the Product Center is easy with our curbside service! Click below to view instructions.
How long do orders take?
Processing a curbside order pickup can take up to 30 minutes. You can avoid extended wait times by requesting curbside service prior to leaving your home.
Can I pick up orders for other people?
You can pick up orders for other people, but you’ll need both their doTERRA ID numbers and order numbers to ensure accurate order fulfillment.
How many orders can I pick up?
You can request up to 10 orders for both curbside service and walk-ins, Monday through Friday. To pick up ten or more orders or orders that have over 100 items, visit our bulk order webpage here.
Is curbside service the only way to pick up orders?
No, you can pick up orders inside the Product Center.
When can orders be picked up?
Curbside Pickup Hours
Monday–Friday, 10:00 a.m.–5:00 p.m. MT Saturday, 10:00 a.m.–2:00 p.m. MT
Lobby Pickup Hours
Monday–Friday, 10:00 a.m.–6:00 p.m. MT, closed Saturday.