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North America Leader Support

Welcome to the doTERRA North America Leader Support page. We are committed to empowering our Wellness Advocate Leaders, as your Success is essential to our impact.

North America Regions

US Account Management Team

Your Account Management team is here to assist Silver and above ranks with goal setting, strategic conversations, understanding the compensation plan, commission inquiries, and more.

Pacific Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Edi Ulloa

DIAMOND ACCOUNT MANAGER Sydney Patterson pacificdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Houston Trent pacificPDBD@doterra.com

Mountain Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Emily Sabey and Fernando Villalobos

DIAMOND ACCOUNT MANAGER Brooke Abdi mountaindiamonds@doterra.com

BLUE DIAMOND ACCOUNT MANAGER Amy Ross mountainBD@doterra.com

PRESIDENTIAL AND DOUBLE DIAMOND ACCOUNT MANAGER Jacob Pututau mountainPD@doterra.com

Central Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Stephanie Bigelow, Paula Voloch

DIAMOND ACCOUNT MANAGER Tina Byrge  centraldiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Whitney Karraratti centralPDBD@doterra.com

Northeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Fernanda McDermott and Odair Diaz

DIAMOND ACCOUNT MANAGER Jackson Worsley Northeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Jackson Worsley NortheastPDBD@doterra.com

Southeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Shari Gordon and Stephanie Maughn

DIAMOND ACCOUNT MANAGER Morgan Tronson southeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Logan Rawlinson southeastPDBD@doterra.com

Director, Account Management Jace Palmer jpalmer@doterra.com

US Business Development Directors

Your Business Development team is here to assist you and your team by providing tools and resources that impact regional growth, empower you to achieve your goals, and offer personalized support and trainings.

Pacific Region: Jake Reis jkreis@doterra.com
Mountain Region: Chelsea Bronk cbronk@doterra.com
Central Region: Austin Ruff: aruff@doterra.com
Northeast Region: Hannah Daybell hdaybell@doterra.com
Southeast Region: Rubi Leguizamon rubi@doterra.com

Executive Vice President, General Manager of North America: Isaac Wilson iwilson@doterra.com

Vice President, North America Leader Strategy: John Jensen jjensen@doterra.com

US Business Advancement Team

Your Business Advancement team is here to assist Consultant through Premier ranks with goal setting, strategic conversations, understanding the compensation plan, commission inquiries, and more.

Contact information:
Email: businessadvancement@doterra.com
Phone: 801-437-4210

Canada Account Managers

Canada General Manager: Michael Stirling mdstirling@doterra.com
Business Development, Project Manager: Leah Malagamaalii Leah Malagamaalii
Diamond and Above: Carla Nielsen canadadiamonds@doterra.com
Gold/Platinum: Starlee Crump 437-889-0000 canadagp@doterra.com
Silver: Austin Barber 437-889-1892 canadasilvers@doterra.com

Other North America Markets

French Canada

Business Development Director (French) Lise-Andrée Roy l-roy@doterra.com

Executive Account Manager French Platinum and Above Stéphanie Kassegne 437-889-2017 candiamondsplusfr@doterra.com

French Gold Anne Larsen 437-889-2017 canadagpfr@doterra.com

French Silver Francine Laoli 437-889-2017 canadasilversfr@doterra.com

North America Latino

Sales Specialist West Region Priamo Morillas pmorillas@doterra.com

Sales Specialist East Region Hector Rivera hrivera@doterra.com

Executive Account Manager Diamond+ Marinagely Paz diamantesus@doterra.com

Premier–Platinum West Region Account Manager Beatriz Valencia 801-437-7956 liderazgoNAL@doterra.com

Premier–Platinum East Region Account Manager Melanie Penaloza 801-437-7956 lideresNAL@doterra.com

Premier–Silver NAL and Silver–Platinum GAC Account Manager Marinagely Paz lideresGAC@doterra.com

North America Chinese Language

Silver and Above Account Managers Jennifer Gu, Yulien Tsai, Yufei Larson 801-342-4275 nachinese@doterra.com

Business Development Manager Jing Feng jfeng@doterra.com

Business Development Director Shelly Chiang schiang@doterra.com

North America Portuguese Language

Silver and Above Executive Account Manager: Jimmy Schofield: WhatsApp 503-686-0660 portuguesena@doterra.com

Support Roles

Global Access gacleadership@doterra.com (for Silvers and above)
North America Project Managers: Dami Wilson, Katie Boberg businessdevelopment@doterra.com

How to Best Use Your Account Management Team

What can my account manager help me with?

  • Goal setting and strategic conversations
  • Explain and help maximize the compensation plan
  • Rank qualifications commission inquiries: qualifications, paid compensations and exceptions
  • Assist Silver and above ranks with their personal accounts

What can customer service help me with?

  • Process your personal orders
  • Process enrollments
  • Handle shipping issues
  • Returns, exchanges and refunds
  • Promotional inquiries and promotional exceptions
  • Assist consultant through Premier members with their personal accounts 

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