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Placements Support Videos

Are you wondering how enroller and sponsor changes work? What to do when customers upgrade accounts? How exceptions work?

You’ve come to the right place! Check out the videos below for information on these questions and other placements-related topics.

Watch an introduction to placements:

Explore the process for transferring accounts:

Discover the difference between an account transfer and swap exception:

Learn about reactivations and terminations:

Find out about exception requests:

Dive into enroller and sponsor changes:

Understand customer account upgrades:

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