“People love the Lifestyle Overview because it’s the customer support everyone is hoping for.”—Rod Richardson

Sample Script

"As I said in the class, the next step is scheduling a Lifestyle Overview so I can teach you how to use your kit. It only takes about 30 minutes. I have time Wednesday evening at 7:30 or Thursday morning at 11. Which one fits best into your schedule?"

How Well Do You Follow Up?

Rate yourself from 1–10 on how confident you feel, 10 being very confident.