Mobile Text Alerts—Terms and Conditions

Terms and Conditions

doTERRA International, LLC (“doTERRA”) offers subscription text message programs. Users may enroll in short message service (SMS) and multimedia messaging service (MMS) programs at any time during their participation in doTERRA programs or upon their request or consent, a doTERRA representative may enroll a user. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services from doTERRA.

Text PRODUCTALERTS to 386457 to subscribe to doTERRA notifications. If a doTERRA representative subscribes on your behalf, you will receive a confirmation message and will need to reply YES. Message frequency varies. 

doTERRA does not separately charge for this service; however, message and data rates may apply from your mobile carrier, subject to the terms and conditions of your mobile carrier and plan. By subscribing to the program or consenting to participate, you approve any such charges from your mobile carrier, which may include deductions from prepaid amounts. T-Mobile is not liable for delayed or undelivered messages.

doTERRA reserves the right to terminate this SMS and MMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. Your mobile carrier has no responsibility for any failure of or delay in delivering messages to you. If you have any questions or need help, text HELP to 386457, email, or call 1-800-411-8151.

To stop receiving text messages, text [STOP, END, QUIT, CANCEL, or UNSUBSCRIBE] to 386457. By enrolling in this program, you consent that following such a request to unsubscribe, you will receive one (1) final message from doTERRA confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription.

doTERRA may use an automatic dialing system to deliver text messages to you. The Federal Communications Commission defines an “automatic telephone dialing system” or autodialer as equipment that has the capacity to store or produce telephone numbers to be called and to call such numbers. 47 C.F.R. § 64.1200. By your subscription to doTERRA’s messaging program, you give your consent to doTERRA to use an automatic dialing system to deliver text messages to the telephone or cell phone number to which you have directed doTERRA to transmit these text messages.

To update or add a new phone number, email or call 1-800-411-8151.

Subscribers must be 18 years of age or older. By agreeing to this service, subscriber represents that they are 18 years or older.

Changes to Terms

These terms and conditions are subject to change at any time without notice.

Your general feedback about this page is valued and carefully considered.

If you are experiencing an issue that requires a response, please initiate a Live Chat session or call our Member Services Team at 1-800-411-8151. Thank you!

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