Mobile Text Alerts—Terms and Conditions


Terms and Conditions

doTERRA offers subscription text message programs. Customers may ask to enroll in a text message alert program. Your doTERRA representative will enroll you in SMS texting services, and you will have an opportunity to confirm or decline the service via a reply to an initial text message you receive from doTERRA. By replying YES to this message received from 386457 (dtoils) or 384636 (dtinfo) you are confirming a subscription to this text message program. You will not be enrolled in a "mailing list" when you subscribe to this service. Message frequency varies.

doTERRA is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of the customer and their data. For more information you can view a copy of our privacy policy online.

doTERRA does not have a separate charge for this service; however, message and data rates may apply from your mobile carrier. Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone. Participation in the programs on this short code is standard rated (no premium content).

By providing your consent to participate in this program, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance. Consumers and policyholders can text message the doTERRA short code of 386457 (dtoils) or 384636 (dtinfo) with a keyword to receive these services. doTERRA reserves the right to terminate this SMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS texts you receive. If you have any questions or need help, text HELP to 386457 (dtoils) or 384636 (dtinfo), or call 800-411-8151.


To stop receiving text messages, text STOP, STOP ALL, END, QUIT, CANCEL, UNSUBSCRIBE, or ARRET to 386457 or 384636. By enrolling in this subscription program, you consent that following such a request to unsubscribe, you will receive one (1) final message from doTERRA confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription.

doTERRA may use an automatic dialing system to deliver text messages to you. The Federal Communications Commission defines an "automatic telephone dialing system" or autodialer as equipment that has the capacity to store or produce telephone numbers to be called and to call such numbers. 47 C.F.R. § 64.1200. By your subscription to either, or both, the one-time text message program or the subscription text message program, you give your consent to doTERRA to use an automatic dialing system to deliver text messages to the telephone or cell phone number to which you have directed doTERRA to transmit these text messages.

Changes to Terms

These terms and conditions are subject to change at any time without notice.

Your general feedback about this page is valued and carefully considered.

If you are experiencing an issue that requires a response, please initiate a Live Chat session or call our Member Services Team at 1-800-411-8151. Thank you!

 
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