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Incentive Trip—Cancellation Policy


The cruise ship called Symphony of the Seas
The cruise ship called Symphony of the Seas, shown sailing at night

Winner Cancellation Policy

  • Prizes may be gifted to whomever the winner chooses. Winners are responsible for gifting the Incentive Trip and must notify doTERRA (recognition@doterra.com) prior to the deadlines. Prizes can’t be redeemed for cash or points. Awards must be gifted by October 18, 2023, 12:00 p.m. MT (no exceptions).
  • If you can’t attend the trip and choose not to gift your prize, please notify doTERRA (recognition@doterra.com) prior to October 18, 2023, 12:00 p.m. MT.
  • No changes to registration can be made after November 10, 2023, 12:00 p.m. MT.

We recommend purchasing flight insurance to ensure refund options are available if your plans change.

Buy-In Cancellation Policy

  • All buy-ins must be registered by November 10, 2023, 12:00 p.m. MT.
  • If you can’t attend the trip and choose not to gift your buy-in trip, please notify doTERRA (recognition@doterra.com) prior to November 10, 2023, 12:00 p.m. MT. Any cancellations after that date won’t be refunded.
  • Any trip cancellations for buy-ins purchased between the start of registration and November 10, 2023, will result in a $500 cancellation fee.
  • No changes to registration can be made after November 10, 2023, 12:00 p.m. MT.

We recommend purchasing flight insurance to ensure refund options are available if your plans change.

Contest winners are determined by doTERRA (Company) in its sole and absolute judgment and discretion, based upon contest rules, guidelines, and qualifications. Participants have no legal recourse or claim against the Company for the exercise of said judgments and results of its determinations. The Company may elect, in its sole judgment and discretion, to disqualify any participant whom the Company deems to have violated or manipulated contest rules or whom the Company deems to have exceeded the bounds of fair and honest play. Such grounds and reasons may include but are not limited to product purchases which may result in excessive product returns, a participant “buying” his or her way to qualification by purchasing products in the names of others, and the submission to the Company of any false, inaccurate, or misleading documentation or information. Winners are responsible for any additional fees, costs, or purchases made or assessed in connection with the awarded trip. Winners are responsible for the payment of any fees, taxes, and other assessments applicable to their awards and hold the Company harmless from any claims to pay such fees, taxes, or assessments.

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