Shipping Rewards Program FAQ

A: No, Retail Customers cannot receive Shipping Rewards Points on their order.
A: Yes, 50% of the SRP points can be earned if the order is placed online.
A: Shipping Rewards Points will be added to accounts during the commission run, on approximately the 15th of every month.
A: If an order is returned, any Shipping Rewards Points earned from that order will be deleted.
A: The oldest points on the account will be used first.
A: Yes, Shipping Rewards Points will expire one year from the month in which they were earned.
A: No. Shipping Rewards Points can be used on future product, but not towards shipping or VAT.
A: The Shipping Rewards Program (SRP) helps our members earn product points that can be used to purchase doTERRA product. .

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