Frequently Asked Questions | Paypal

Is PayPal safe?

PayPal is designed to keep sellers and buyers safe. Your information is encrypted and secure while it is being transmitted between your device and the PayPal servers, provided your network is secure. PayPal also offers Buyer & Fraud Protection. Click the link below to learn more about security with PayPal.

PayPal Security Information

How can PayPal benefit me?

PayPal offers a fast, secure checkout for Standard Orders, One-Time Loyalty Orders, and Loyalty (LRP) Orders. PayPal will not automatically change your existing payment setups, so if you wish to use the service, you must set up a PayPal account.

Setting Up a PayPal Account

I have not set up a PayPal account before, how do I do this?

Creating a PayPal account is simple! Go to www.paypal.com and click ‘Sign Up.’ The sign-up process will take you through the below steps:

1. Sign up with just an email address and password
2. Securely link your bank account, debit card(s) and/ or credit card(s)
3. Use the PayPal button to check out with just an email and password or mobile number and Personal Identification Number (PIN)

What will happen to my credit card(s) that are currently on file?

Using PayPal will not replace any payment types you currently have saved; it will simply be an additional option for you to choose.

Processing Orders Using PayPal

How do I process a Standard Order using PayPal?

Watch a simple tutorial below that demonstrates how to process a Standard Order using PayPal for the first time.

How do I create or add a PayPal account to my LRP Order?

Watch a short tutorial below that explains how to create or add a PayPal account to your LRP Order for the first time.

How do I change my default payment method to PayPal?

Watch a quick tutorial below that explains how to change your default payment method to PayPal.

What is ‘Pay in 3’ and how can I use it? (UK Only)

‘Pay in 3’ is a service offered by PayPal. Choose Pay in 3 at checkout where PayPal is available and enjoy the power to split your purchase into three interest-free payments, with no set up fees or charges. Learn more about Pay in 3 on the PayPal website by clicking the link below.

Pay in 3 Information

Future Alternate Payment Methods

Will Google Pay and Apple Pay also be available in the future?

We are working on bringing you Google Pay and Apple Pay, and we will let you know when they are available.