dōTERRA is of Latin origin and means
"Gift of the Earth."
If you purchase a live-stream ticket, you will receive your free Ravintsara (5 ml) with your next order placed after 30 June 2022. The free product will automatically be added to your cart before checking out. All types of orders qualify (Standard, One-Time Loyalty Orders, Loyalty Orders (LRP)) and no minimum PV amount is required. Please be aware that Point Redemption orders do not apply in this case.
In-person ticket holders will be able to collect their free Ravintsara (5 ml) on site at the event.
Yes. You have until 31 July 2022 to place your next order to receive your free product.
Yes. You may cancel your ticket at any time, however, the cancellation terms and refund policies detailed below will apply.
Cancellations received on or before 1 June 2022 will be eligible for a full refund.
Cancellations received on or after June 2 will not be eligible for a refund.
You can transfer your ticket to another person up to 1 June 2022 at 21:59 BST/ 22:59 CEST/ 23:59 EEST. Please send any requests to europeconvention@doterra.com. Any requests received after 1 June 2022 will not be eligible to be transferred.
Yes! You have up until 1 June 2022 to upgrade your live-stream ticket to an in-person ticket. Please send any requests to europeconvention@doterra.com.
From 2 June 2022, no requests will be eligible for an update.
Yes, the following languages will be available:
Czech, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Slovenian, Slovak, Spanish.
Unfortunately, merchandise is exclusively for in-person attendees present at the Papp László Budapest Sportaréna.
From 2 June 2022, any modifications from in-person to live-stream tickets will be subject to the same terms as a cancellation, detailed below.
You have until 1 June 2022 to email europeconvention@doterra.com to change your in-person ticket. The difference in ticket price will be refunded to the card originally used for the purchase.
Cancellations received before 1 June 2022 will be fully refunded.
Cancellations received on or after 2 June 2022 will not be eligible for a refund.
Live audio interpretation will be available at the in-person event in the following languages:
Yes, everyone is welcome to join Convention. You do not need to be a member to attend.
Yes! We recommend that all those who are interested in doTERRA join in at least one Convention. Usually, it won’t be your last!
A ticket is not required for an infant in arms or a lap-sitting toddler. Due to possible loud audio and music during presentations we recommend ear protection for children.
All travel and accommodation booking and payments are your responsibility. Any cancellation or change fees are also your responsibility.
At the in-person event. Cash will not be accepted in any currency. Please ensure that you have all payment information required for using your credit/debit card(s).
Convention will be subject to all local government regulations and those enforced by the venue.
We recommend all attendees check the following websites for restriction updates:
Please be aware of ticket cancellation deadlines, accommodation cancellation fees, and any policies you have surrounding your own personal travel – including airline tickets – before you make reservations. For added flexibility, we recommend purchasing travel insurance that covers non-refundable expenses, such as airline tickets, theatre tickets, sightseeing experiences, and ticket tours.
If an individual with an in-person event ticket tests positive for COVID after the deadlines specified, please reach out to europeconvention@doterra.com.
In light of the ongoing COVID-19 pandemic, regulations regarding in-person events are changing frequently. Our events are scheduled in advance, with regulations taken into consideration, and with every reasonable effort made to ensure they can be held. In situations where government authorities impose or adjust restrictions on in-person events that affect the doTERRA event, doTERRA will adjust its event accordingly.
A potential adjustment includes the possibility of cancelling the event with short or no notice before it starts. In the event of cancellation due to government restrictions, doTERRA will not be liable under any circumstance, including, but not limited to being unable to hold the event. doTERRA is not liable to attendees for any costs/damages as a result of the cancellation, including the cost of admission for the attendee.
We highly recommend getting travel insurance with a COVID policy.