FAQ About Commissions


For a helpful overview of the doTERRA Compensation Plan, visit our Help Site here. It covers everything from the different types of commissions you can earn, commission payment methods and more. Plus, if you have any questions, you can chat with one of our experts or contact Member Services straight from the Help Site!

 

As you begin your doTERRA® business, it can be hard to figure out how the compensation plan works. There is no real substitute for having your upline or another doTERRA mentor explain it to you, but to help, we have compiled this commissions frequently asked questions page. 

1. What is Unilevel?

Unilevel is a commission that allows members to earn a percent of the orders of their downline. The number of levels of your downline that you earn Unilevel from depends on your rank. To learn more about Unilevel, visit our Help Site here.

 

2. When are commissions paid?

All bonuses except Fast Start process once a month between the 15th and 20th. Fast Start is paid on a weekly basis based any new people enrolled, and is processed every Wednesday for the previous week.

 

3. Why am I not receiving my Unilevel bonus?

One of the more common reasons you have not yet received unilevel commissions is that unilevel is not paid on the volume of a Wellness Advocate during their first 60 days of enrollment. That volume is instead paid as Fast Start commission to the enrollers three levels up. Once the first 60 days of enrollment are up, the bonus paid switches from Fast Start (paid to the enroller) to Unilevel (paid according to the sponsor tree). Fast Start only applies to the enroller and the next two enrollers above them. Each leader must individually qualify by having a cumulative monthly LRP volume of 100 PV. This can come from one or multiple LRP orders placed during that month. If you still have questions about why you are not receiving Unilevel, please call Member Services at 800-411-8151.

 

4. What is Dynamic Compression?

Dynamic compression means that, in addition to being paid Unilevel on your first seven levels, you can potentially earn Unilevel deeper within your organization. If a Wellness Advocate does not qualify to receive Unilevel on the orders of their downline, the earnings from said orders will “roll up” and be paid to the next qualifying Wellness Advocate. To learn more about how Dynamic Compression works, visit the Help Site here.

Example:

  • Wellness Advocate A is sponsored by Wellness Advocate B, who is sponsored by Wellness Advocate C. 
  • Wellness Advocate A places a 100 PV order (after their first 60 days of enrollment).
  • Wellness Advocate B does not order any product that month. Therefore, B does not qualify to earn any Unilevel commission.
  • The 2 percent commission that Wellness Advocate B would have earned on A’s order is rolled up and paid to the next qualifying Wellness Advocate, Wellness Advocate C.
 

5. What happens to the team members enrolled or sponsored when an upline team member leaves the company?

When a team member leaves the company, their account will be removed from the organization after a year of inactivity. At that time, the people below them will move up in the structure. If a voluntary termination form is submitted, their account may be terminated earlier than one year depending on their rank.

 

6. What if a Wellness Advocate that I enrolled chose not to enter their social security number, and they end up qualifying for commission? Will they not receive commission?

When a Wellness Advocate hits $350 in earnings or $4,000 in purchases, they will be sent an automated email informing them that they must provide a Social Security number for 1099 purposes. If they do not provide a Social Security number before they hit $400 in earnings or $4,500 in purchases, they will be placed on the “Restricted AR” list. Once on the Restricted AR list, the member will not be able to receive commissions or points, nor can they receive product, until they enter their Social Security number.

 

7. What are the requirements to earn each commissions bonus?

Each type of commission bonus has slightly different requirements.

To learn about Unilevel requirements, visit our Help Site here.

To learn about Power of 3 requirements, visit our Help Site here.

To learn about Fast Start requirements, visit our Help Site here.

To learn about Retail Profit requirements, visit out Help Site here.

To learn about Leadership Pool requirements, visit our Help Site here.

 

Please see the Compensation Plan Flyer for more information.


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