How can we help?

Leader Account Management Team

Vittoria Balocchi & Robert Jowett
UKIrelandAM@doterra.com 
Ireland
United Kingdom
Boris Lankhuijzen
BeneluxAM@doterra.com
Belgium 
Luxembourg
Netherlands
Victoria Gornostaeva
vgornostaeva@doterra.com
Yulia Arbuzova
yarbuzova@doterra.com
Nikita Savichev
nsavichev@doterra.com
Israel 
Russia

 

Ashley Robert, Eric Hachenberger, Johanna Albrecht & Kristijan Sipus
DeutschAM@doterra.com 
Austria
Germany
Switzerland
Lubka Panackova
EUcentralAM@doterra.com 
Czech Republic
Slovakia

 

Joanna Trela
jetrela@doterra.com 
Poland

 

 

Adrian Truta, Anna Melnic & Alexandra Iliescu
eueastam@doterra.com 
Romania
Luca Savastano & Annalisa Olivieri
mediterraneanam@doterra.com
Croatia
Greece
Italy
Christina Wydallis
ScandinaviaAM@doterra.com
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Sweden
Ann Gambie
FrenchAM@doterra.com
Belgium
France
Monaco
Switzerland
Santiago De La Rosa
sdelarosa@doterra.com
Portugal
Spain
 
Robert Jowett
rjowett@doterra.com
Slovenia

 

Eirik Hovden
ehovden@doterra.com
Norway
Szidonia Balog
eueastam@doterra.com
Bulgaria
Hungary

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Director, Leadership Services

Lesley Pick
lpick@doterra.com

 

Market Development Managers


Lisa Rooney
UK & Ireland
lrooney@doterra.com

Ludovica Bolcato
Adriatic Region
lbolcato@doterra.com 

Jason Lever
Benelux & Scandinavia
jlever@doterra.com

Mafalda Clewlow
Portugal and Spain
mclewlow@doterra.com

Maria Angelova
Bulgaria, Estonia, Latvia, Lithuania
mangelova@doterra.com

Michael Schluchter
Switzerland (French)
mshlunchter@doterra.com

Mihaela Oprea
Romania and Moldova
moprea@doterra.com

Oliver Szobonya
Czech Republic, Hungary, Poland, Slovakia
oszobonya@doterra.com

Robert Jan Merkel
Germanic Region
rmerkel@doterra.com

Support Roles


Diamond Services Manager
Robert Jowett & Adrian Truta
diamondAM@doterra.com

Diamond Club Project Manager
Helena Gomes
europediamondclub@doterra.com

How to Best Use Your Account Management Team

What can my account manager help me with?

  • Goal setting and strategic conversations
  • Explain and help maximise the compensation plan
  • Rank qualifications commission enquiries: qualifications, paid compensations and exceptions
  • Assist Silver and above ranks with their personal accounts

What can customer service help me with?

  • Process your personal orders
  • Process enrolments
  • Handle shipping issues
  • Returns, exchanges and refunds
  • Promotional inquiries and promotional exceptions
  • Assist consultant through Premier members with their personal accounts
 

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