Understanding The Loyalty Rewards Program

Your loyalty rewarded

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Terms & Conditions


  • Minimum monthly Loyalty Rewards order of 50 PV to earn product credits
  • Orders with a minimum of 1 PV* will maintain both Loyalty Reward level (%)† and previously accrued points
  • No maximum monthly credit accumulation limit
  • Product credits expire 12 months from the date of issue
  • Product credits can be used to purchase full PV products only
  • Product credits can be redeemed by phone ( +44 2033180064) or online in the shopping cart
  • Redemption orders have no PV
  • A redemption fee of £2 per order- shipping and handling charges will still apply
  • Must be an LRP participant for 60 days before credits can be redeemed
  • All product credits and percentage will be immediately cancelled with LRP cancellation
  • Product credits have no cash redemption value and are non-transferable
Cancellation of LRP order must take place over the telephone by calling Member Services at +44 2033180064
* Loyalty Rewards orders must exceed 50 PV per single order to earn Reward Points.
† Loyalty Rewards orders must exceed 50 PV per single order to advance Loyalty Reward levels (%).

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