What if a doTERRA member asks me to stop communicating or emailing them? Is this a violation of GDPR? What do I do if they don’t?
Yes, if a data subject requests to not receive marketing communications, this request must be complied with within 30 days. Personal liability for not adhering to this provision of GDPR can be imposed upon individual Wellness Advocates through personal lawsuits and/or government actions. In addition, dōTERRA’s policies prohibit spamming members of your team and others. Therefore, under both GDPR and dōTERRA’s policies, Wellness Advocates must always have an option to unsubscribe, or opt out of communication from the Company or other Wellness Advocates. If you believe you are receiving unsolicited correspondence, please feel free to contact firstname.lastname@example.org to help address the issue.