BOGO FAQ


BOGO: Buy Yarrow|Pom 30 mL, get Eye Cream 15 mL and Tea Tree 15 mL

Get a free Eye Cream and Tea Tree 15 mL when you buy Yarrow|Pom 30 mL for the next two days. This deal is only while supplies last, so get yours before they’re gone!

Yarrow|Pom 30 mL:

  • Add a drop to your favorite facial moisturizer to promote young, healthy-looking skin
  • Apply one drop directly to the skin in the morning for a beautiful dewy glow
  • Use two to three drops for an earthy, calming aroma during a soothing massage in desired areas
  • Combine one to two drops with a hand and body lotion and apply to hands and feet when dry

Shop Yarrow|Pom  Yarrow|Pom Spotlight Top Three Skin Essentials
Eye Cream:

Gently press the pump until a small amount of product appears on the roller ball. Using gentle pressure, apply to under-eye area until absorbed, both morning and night.

Tea Tree 15 mL:

  • Use in aromatherapy to help relieve coughs and colds*
  • Apply one to two drops to dry, cracked feet to moisturize the skin
  • Use one drop in a facial cleanser and use in the morning for a clean aroma
  • Combine one to two drops with Fractionated Coconut Oil and use on the legs after shaving
  • Include a few drops in a spray bottle with water and use on surfaces as a cleansing agent

*NPN 80060950
Tea Tree Spotlight


What is a BOGO?

Every so often, doTERRA offers surprise Buy One, Get One deals: if you buy a specific oil, we give you another oil or related product free. This is our way of helping you get more of the essential oil products you love! Whether you’re wanting to expand your essential oil collection, build a doTERRA business, or you just love getting free oils, BOGO deals are for you. You won’t be able to resist!

How do I know when there is a BOGO?

We announce BOGOs on all doTERRA Canada social media channels, through email, and on our website. If you follow us on Facebook or Instagram—or if you are signed up to receive email notifications (like the newsletter)—then you won’t miss it!

Facebook Instagram

Use BOGOs to boost your business

BOGOs are an amazing deal for doTERRA customers. Plus, if you’re building a doTERRA business, BOGOs are a great way to engage your customers. Tell them about the BOGO and let them do the math: two essential oil products for the price of one. Essential oils are for everyday use, and BOGO deals make it easy to stock up on your favorite products and try out new ones, too.

doTERRA Business Canada BOGOs for Your Business Blog Post


Frequently Asked Questions

Can I use points to buy the BOGO items?

  • No. Points cannot be used for BOGO specials.

How do I find out what the BOGOs are?

  • BOGOs will be announced on the dōTERRA Canada Facebook page, the official dōTERRA Canada Instagram page, and doterra.com, as well as by email. This BOGO is available January 25–26, 2021, while supplies last. 

Are there any exceptions that can be made for the BOGOs?

  • No. But if you miss a BOGO, opportunities will be available in the future to participate in other promotions and BOGOs. 

How long does the BOGO last?

  • The offer begins at 12:00 a.m. Mountain Time (MT) on January 25 and is available until 11:59 p.m. (MT) on January 26. If you choose to participate, your order must be placed and processed within that 48-hour period.

Which markets are eligible to participate in this BOGO?

  • This BOGO will be available to the US, Canada, GAC, and all NFR markets. If you aren’t in the US or Canada, please check with your market to see what deals they have. Many international markets will be participating in this BOGO event in their markets, though products may differ. Please call Member Services to see if your market is participating.

Can Retail Customers and Wholesale Customers participate in the BOGOs?

  • Yes.

Can you purchase a BOGO on an enrollment order? 

  • Yes. Please be aware that new enrollments are still required to purchase the enrollment packet.

How many times can I participate in the BOGO?

  • The BOGO limit is four per account per day while supplies last. 

How do I know if my order has been placed and processed?

  • An order confirmation email will be sent to the email address listed on your dōTERRA account.

Can I email in my BOGO order?

  • No. If you have problems trying to process your BOGO order, please call Member Services immediately at (800) 411-8151. If you email us, we won’t be able to process the order. 

Do the BOGO qualify to earn Loyalty Rewards Program (LRP) points and Shipping Reward Program (SRP) points?

  • Normal rules apply. LRP points will be based on the PV of the item you’re purchasing. For example, if the special were “buy Lemon and get TerraShield® for free,” you would receive LRP points based off the Lemon essential oil’s PV value, which is 10.60. Remember that points only apply if the order is a Loyalty Order at 50 PV or above.
  • Orders will qualify for SRP points based on normal qualifications.

My credit card is being declined. What should I do?

  • If your credit card is being declined, make sure to enter your postal and security code (found on the back of your card) before processing. If you continue to have problems processing your order, please call Member Services at (800) 411-8151 immediately so they can assist you in processing your order.

Promotion Participation Rules

  • Orders must process during the promotional window. BOGO offers will not save to scheduled Loyalty order for a future date.
  • Purchase limits per account may vary. Check individual promotion announcements for details.
  • BOGOs can be purchased on One-time, Loyalty, Enrollment, and Retail order types.
  • Points cannot be used towards BOGO specials.
  • Only purchased items contribute to the Personal Volume (PV) of an order. Free promotional item(s) do not contribute to PV.
  • To receive Loyalty Reward points, Loyalty orders must be above 50 PV.

Purchasing on a Standard Order

  1. Sign in to your Back Office and select the “Shop” tab.
  2. Select the appropriate category for the special that day. For example, if the BOGO is “buy Grapefruit, get Lemongrass for free,” you would select “Single Oils,” search for Grapefruit, and click “Add to Cart.” Once you have finished shopping, click “Proceed to Checkout.” The free Lemongrass will automatically be added to your cart.
  3. Standard orders won’t receive LRP points; however, standard order Shipping Reward Program points still apply.

​​Purchasing on a Loyalty Rewards Order

  1. Sign in to doterra.com and click on your LRP template.
  2. Go to the “Quick Add to Cart” bar and search for the special that day. For example, if the BOGO is “buy Grapefruit, get Lemongrass for free,” search for Grapefruit and select it when it pops up in the dropdown menu.
  3. You no longer need to add an additional item for your LRP order to process, but if you wish to earn LRP points, then your order must reach at least 50 PV. (This is necessary for us to continue offering these amazing deals.)
  4. Once you’ve finished shopping, click “Ship Now,” and then continue to the Review Order page. The free Lemongrass will automatically be added to your cart. 
  5. Select “Process Order Now.”
  6. Make sure you adjust your template after for future processing. 
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