Leader Account Management Team

Senior Market Development Manager

Austin Ruff

Market Development Manager

Addison Shurtz

Account Managers

English-speaking leaders

DIAMONDS AND ABOVE  801-356-5895 | Chandler May | canadadiamonds@doterra.com

GOLD / PLATINUM  437-889-0000 | Rebecca Knell | canadagp@doterra.com

SILVERS  437-889-1892 | Jacob Pututau | canadasilvers@doterra.com

French-speaking leaders

FRENCH DIAMONDS AND ABOVE 437-889-2017 | Flor Macias | fmacias@doterra.com

SILVER-PLATINUM 437-889-2017 | Eliot Steur | frenchleadershipca@doterra.com

Mandarin-speaking leaders

CHINESE NORTH AMERICA  801-342-4275 | Jiacheng Shen, Michael Stirling & Shelly Chiang | nachinese@doterra.com

What can my account manager help me with?

  • Goal setting and strategic conversations
  • Explain and help maximize the compensation plan
  • Rank qualifications commission inquiries: qualifications, paid compensations and exceptions
  • Assist Silver and above ranks with their personal accounts

What can customer service help me with?

  • Process your personal orders
  • Process enrollments
  • Handle shipping issues
  • Returns, exchanges and refunds
  • Promotional inquiries and promotional exceptions
  • Assist Consultant through Premier members with their personal accounts 


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