Origin: a Latin derivative
meaning "Gift of the Earth."
OTG, meaning "On The Ground", refers to product shipping from one of our Canadian Warehouses. If an order is purchased from the Canada Warehouse it should be returned to one of the Canada Returns addresses.
The table below outlines dōTERRA's Return policy.
The order is to be returned to one of our two Canadian warehouses:
c/o Direct Distribution Centres
6090 White Hart Lane
Mississauga, ON L5R 3Y4
c/o Canada Cartage Logisitic Solutions
118, 5664 69 Ave SE
Calgary, AB T2C 5B1