Section 7: Retail Sales Obligations and Limitations

A. Cooling-Off Period and Rescission. Malaysia requires that no products must be delivered under a contract with a customer until the cooling-off period of ten (10) working days for the customer to rescind the contract ("Cooling-Off Period") has lapsed, and Wellness Advocates must not accept any money or other consideration from a customer under such contract before the expiry of the Cooling-Off Period. However, where a customer who has entered into a contract with a Wellness Advocate has served the Wellness Advocate a notice in writing, after the expiry of seventy-two (72) hours from the time the contract was concluded, requiring the 12 Wellness Advocate to deliver the products at any time before the expiry of the Cooling-Off Period, then the customer will be deemed to have waived his / her right to rescind the contract.

B. Contracts with Retail Customers. Malaysian law requires that contracts between the Wellness Advocate and customers:

1. be in writing and must contain:

i. a detailed description of the products to be supplied;

ii. the contractual terms of the contract including the price to be paid by the customer;

iii. the time, place and method for payment to be made;

iv. the time and place for delivery of the products.

2. contain the statement, "THIS CONTRACT IS SUBJECT TO A COOLING-OFF PERIOD OF TEN WORKING DAYS", printed in upper case in type not smaller than 18 point Times New Roman, immediately above the place provided for the signature of the customer;

3. be signed by both the Wellness Advocate and the customer; and

4. the customer who enters into the contract with the Wellness Advocate must be given a duplicate copy of the contract immediately after the making of such contract.

C. Duty to Provide Sales Receipts. Wellness Advocates must provide the customer with two copies of a completed retail sales receipt at the time of the sale. All blanks in the section referring to the three-day Refund Policy on the back of the receipt must be completed.

1. The front of the retail sales receipt should be completed and include the items ordered, the amount of sale, and the customer's name, address, and telephone number.

2. The back of the retail sales receipt should be completed to include the date of the sale, the date of the third business day after sale, the name of the Wellness Advocate, business address, and business telephone number.

3. The first copy is the customer's receipt of the purchase. The customer should sign and date the back of the second copy and return it to the Wellness Advocate if a refund is requested. The third copy is the Wellness Advocate's receipt of the purchase. If the customer prefers, a Wellness Advocate may, at his or her discretion, make a product exchange instead of a refund.

4. Wellness Advocates should keep copies of all retail sales receipts on file for at least seven years. The amount of Goods and Service Tax (GST) collected must be recorded on the retail sales receipt form.