Sicily Incentive Trip 2018 - FAQ

Qualifications Questions

  • How do I qualify for the incentive trip?

To learn how to qualify and earn points, click here.

  • When does the qualification period for the incentive trip begin and end?

Incentive trip qualifications run from 1st February 2018 – 31st July 2018

  • Where will the Sicily Incentive Trip be?

For the incentive trip we will be heading to the Four Point Sheraton Hotel, just minutes away from the historic city of Catania in Sicily.

  • When is the incentive trip taking place?

The trip will take place on Monday 8th October – Thursday 11th October (3nights/ 4 days)

  • How many winners will be selected?

The top 100 accounts from Europe will be selected.

  • How frequently will the leader board be updated online?

The leader board will be updated once a week beginning 1st April 2018.

  • If I qualify to attend, what does it cover?

doTERRA will cover the cost of your accommodation, meals that are specified in the programme, provided activities, and ground transportation to event activities during the trip. Incidental costs, such as meals during travel, flights, etc., will be at your expense.

  • Can I participate if I am based in another market?

No, this trip is only open to the European Market.

Hotel Questions

  • What if I want to arrive a few days early or stay a few days later?

To extend your stay, you must book and pay for your own hotel accommodation for the additional nights. doTERRA will cover only the cost of ground transportation, meals that are specified in the programme, and hotel accommodation during the incentive trip.

Registration Questions


  • When will the winners be notified?

Successful winners will be announced in August 2018 and invited via email by 17th August 2018. Acceptance of the prize will be required within 7 days of notification in order to redeem the prize.

  • How do I change my registration details?

Please email your name, Wellness advocate ID and rank to – Changes need to be completed by the deadline date – including non-attendance.

  • What if I earn a spot on the incentive trip but I am unable to attend? Will I be able to transfer my prize to a different account?

Unfortunately the prize is non-transferable.

Transportation Questions


  • How can I get from the airport to the hotel?

Transportation to/from the Catania-Fontanarossa Airport and the Four Point Sheraton Hotel will be provided on the established arrival (8th October) and departure (11th October) days only. Should you choose to arrive or depart on different days you will be responsible for your own transport arrangements. Ground transfer to and from an airport other than Catania will be at the incentive winner’s expense. You will be asked for your flight details on registration so that we can ensure transfers are available on your arrival at Catania-Fontanarossa Airport.

  • When can I arrive and leave?

You can check in at the hotel from 2pm and check out is before 12pm.



  •  Will the doTERRA Executive Team be on the trip?

Our executive team will be joining the incentive trip to Sicily, you will have the opportunity to spend valuable time with these members of the executive team.

  • What’s the dress code?

Pack light, comfortable clothing, light trousers, short-sleeved shirts, and dresses. Make sure you pack a pair of comfortable sandals or shoes, and don’t forget a swimsuit, sunglasses and sunscreen. Bring layers such as a jumper or cardigan, for cooler evenings.

  • Are translation services available?

This event will be held in English. A limited amount of translation equipment will be available should you wish to provide your own translators from your teams, translators will not be provided by doTERRA. Please inform the events team ( two weeks prior to the event to confirm the language, name and contact details of the translator.

  • Do I need to bring my confirmation email?

Each attendee will receive a confirmation email and will need to bring it with them on the trip.

  • What if I have a question that’s not answered here?

Please email any unanswered questions to

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