Contact Us

Australia Head Office

doTERRA Australia 
350 Wellington Road
Mulgrave, VIC 3170 

Monday-Friday 9:00am - 5:00pm (AEDT)

Please note: online chat will be available during our member services opening times. 

Member Services

For all order enquiries, commissions questions and general support.

Mon: 2:00pm-8:00pm (AEDT)
Tues - Fri: 9:00am - 6:00pm (AEDT)
Sat-Sun: Closed

Chinese Hours:

Mon: 1:00pm-5:00pm (AEDT)
Tues - Fri: 7:00am-5:00pm (AEDT)
Sat-Sun: Closed

Phone: (02) 8015 5080

Business Advancement Team

The Business Advancement Team is committed to assisting Wellness Advocates who are between the ranks of Consultant and Premier who want to advance their business. They are a resource of knowledge to support and empower members.

Rachelle Hurst
Business Advancement Team AU NZ
Phone: (03) 8540 3153

Order Pick-up

Customer Experience Centre

Ground Floor 
350 Wellington Road
Mulgrave, VIC 3170

Opening Hours
Monday to Friday (excluding public holidays) 9am–5pm AEDT.

Order pick up questions:

Bulk order pick up (for more than 5 orders), please notify us in advance by completing this bulk order request form and email

Click here for more informaiton.

Account Management

Click here to view doTERRA AUNZ Account Management Team. 

Need More Information?

General service questions:

Product Enquiries—For questions regarding product ingredients, essential oil singles, blends or other doTERRA products:

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