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Поширені запитання про Програму Винагород за Доставку

Can Retail Customers earn Delivery Rewards Points?
  • No, Retail Customers do not receive Delivery Rewards Points for their orders.
Can I earn Delivery Rewards Points on Point Redemption Orders?
  • Yes, 50% of SRP points are awarded if the order is placed online.
When are Delivery Rewards Points awarded?
  • Points are awarded when commissions are accrued, approximately on the 15th of each month.
What happens if an order is returned?
  • If an order is returned, all SRP points accrued for it will be voided.
Which points are used first when placing an order for points redemption?
  • The oldest points on the account are used first.
Do Delivery Rewards Points expire?
  • Yes, SRP points are valid for one year from the month they are accrued.
Can I use SRP points to cover shipping costs on future orders?
  • No. SRP points can be used to purchase products, but not to cover shipping or VAT.
What are the benefits of the Delivery Rewards Program?
  • The Delivery Rewards Program (SRP) allows our members to accumulate product points that can be used to receive dōTERRA products.

 

Delivery Rewards Program Details

 

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