PV (Personal Volume) and points are not the same thing. Each product is assigned PV. This PV is then used each month to qualify for commissions, rank, and promotions among other things. You will earn a certain percent of that PV back in reward points that can then be redeemed for free product.
Most but not all products have a point value. Any Limited Time Offer (LTO) or BOGO cannot be purchased on points. Additionally, new products usually cannot be purchased on points until they have been available for about a year. Each product has a points value attributed to it – you can find these on the Point Redemption Form which is available on the website. Please note that the points value of the product is not the same as the personal volume or PV. For example, Ylang Ylang is 39.50 PV and you can redeem it using 43 points.
In terms of price there is no difference between a Loyalty rewards Order and a Standard Order. A Loyalty rewards order rewards you with product points you can redeem for free product in your next order. The longer you remain on the LRP the more points you can earn.
To earn the Free Product of the Month, you need to make sure that your single Loyalty Rewards order of 125PV or more is processed by the 15th of the month. When your order is paced, the free product of the month will be automatically added to your cart and shipped to you in your order.
The Shipping Rewards Program (SRP) awards product credit, also referred to as SRP points, to Wellness Advocates or Wholesale Customers for the cost they pay for shipping. This credit can be redeemed for doTERRA product. Depending on the type of order you place and how you place it, you will be awarded a percentage of your shipping cost in SRP points. You receive shipping rewards points from orders placed from the Australia Warehouse. SRP Points follow the same guidelines as all rewards points.
Find out more about the Shipping Rewrads Program HERE.
An order is considered "online" when it is placed by a Wellness Advocate or Wholesale Customer through their online account and remains untouched by a Member Services agent. For Example: If you place an LRP order online and you spend $3.99 on shipping, you will receive four SRP points; however, if the order is placed through Member Services, you will receive two SRP points (50 percent of $3.99). .