Contact Us

Australia Head Office

doTERRA Australia 
350 Wellington Road
Mulgrave, VIC 3170 

Monday-Friday 9:00am - 5:00pm (AEST)

Please note: online chat will be available during our member services opening times. 

Member Services

For all order enquiries, commissions questions and general support (such as making changes to your Loyalty Rewards Order).

Mon: 2:00pm-8:00pm (AEST)
Tues - Fri: 9:00am - 6:00pm (AEST)
Sat-Sun: Closed

Chinese Hours:

Mon: 1:00pm-5:00pm (AEST)
Tues - Fri: 7:00am-5:00pm (AEST)
Sat-Sun: Closed

Phone: (02) 8015 5080
0800 466 815

Order Pick-up

Customer Experience Centre

Ground Floor 
350 Wellington Road
Mulgrave, VIC 3170

Opening Hours
Monday to Friday (excluding public holidays) 9am–5pm AEST.

Order pick up questions:

Bulk order pick up (for more than 5 orders), please notify us in advance by completing this bulk order request form and email

Click here for more informaiton.

Account Management and Business Advancement Team

Click here to view doTERRA AUNZ Account Management Team and our Business Advancement Team

Need More Information?

General service questions:

Product Enquiries—For questions regarding product ingredients, essential oil singles, blends or other doTERRA products:

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