Once received during Registration, attendees must wear their event lanyard and badge at all times.

Venue

ING Arena

Located in Brussels Expo

Av. de Miramar, 1020 Bruxelles, Belgium

Entrances

Attendees can enter the venue through two entrances. If arriving by car and parking in Car Park C, please use the Astrid Hall entrance and follow the marked walkway. If you are arriving by public transport, please follow the signs for ING arena; look for Gate B1.

Map

More information on travel can be found below

Travel

Here are some tips on getting around during your stay in Brussels. Be sure to refer to local recent timetables, routes and fares before travelling.

Airports

Our event venue and the centre of Brussels are easily reachable from Brussels Airport and Brussels Charleroi Airport, with flexible options for car, bus and metro, and journey times taking as little as 25 minutes. Click here for the best travel advice from Brussels' public transport network.

Car

Getting to our venue from the city centre takes approximately 20–25 minutes. We suggest using Car Park C if travelling by car to the venue; it holds 10,000 parking spaces and is directly connected to the Brussels Expo via a pedestrian bridge and path.

Car Park C

Visitors can pay for parking upon arrival at the entrance, and advance parking tickets are available for purchase on the venue's website. Please refer to the opening hours below, and click here for more venue parking information.

Thursday 8 May | 07:30–19:00

Friday 9 May | 07:00–00:00

Saturday 10 May | Opens at 09:00. There will be no set closing time on this day, to allow attendees to exit after the event.

Pricing: €12 per day, including VAT.

Taxi

Popular taxi companies include Autolux and B TAXI. You can also use Bolt and Uber.

Metro and Tram

You can easily take the metro and tram to the ING Arena. To reach the venue, you can take metro line 6 to Heysel, or take the line 7 tram to Heysel.

Metro tickets can cost as little as €2.30, and a Brupass offers flexible travel options according to the time you want to spend travelling.

The best advice on travel routes and fares comes from the Brussels Intercommunal Transport Company (STIB-MIVB).

Bus

The Palais 12 bus stop is the closest to the ING Arena and can be reached on bus number 83, which offers easy routes around the city.

Travel Apps

For easy travel and ticket information, the official Brussels STIB-MIVB app and Floya are great options for navigating and using public transport.

STIB-MIVB

Floya

ING Arena

Located in Brussels Expo

Av. de Miramar, 1020 Bruxelles, Belgium

Registration Opening Hours

Wednesday 7 May | 15:00–19:00 (Empowerment Day attendees recommended to register here)

Thursday 8 May | 08:30–11:30 (Empowerment Day attendees only)

Thursday 8 May | 11:30–19:00 (Convention attendees only)

Friday 9 May | 08:00–10:00 (Exceptionally limited availability)

Empowerment Day attendees unable to register on Wednesday 7 May are advised to register as early as possible on Thursday 8 May.

• All attendees are advised to register on Wednesday 7 May or Thursday 8 May. Registration availability is exceptionally limited on Friday 9 May, and is unavailable on Saturday 10 May.
• Registration queues will be outside and we expect long lines, especially on Thursday 8 May. Please bring sun cream, water, an umbrella, and other essentials.
• Diamonds and above have a separate registration area and entrance to the event. Please see the 'Diamonds+ Convention Benefits' section for more details.

How to Register

1. Scan your Eventbrite QR code (on a device or printed) at the screens in the check-in kiosks. These are found in your Eventbrite confirmation email. You can also search by name.

All QR codes must be scanned. If you bought separate tickets for Convention and Empowerment Day, all separate codes must be scanned for separate badges.

2. Badges will be printed automatically and you can receive your free Convention gifts*.

Diamonds and above MUST register in the Diamonds+ registration area, located near main registration. There will be relevant signage in place.

*Attendees receive a free event backpack, doTERRA-branded notebook and pen (Convention adult tickets only). Free gifts not included in Empowerment Day tickets.

Empowerment Day Tickets

• If you purchased a combination ticket for Convention and Empowerment Day (listed on Eventbrite as 'Convention 2025 Combo' ticket), you should receive your badge/s, lanyard and free Convention gifts when you register for Empowerment Day. You do not need to register again for Convention, and cannot collect gifts more than once.

• If you purchased separate Empowerment Day and Convention tickets and did not scan your Convention ticket when registering for Empowerment Day, you need to register using your Convention ticket using the steps outlined above.

Registration Terms

• The free Convention gifts are not included with standalone Empowerment Day tickets. You must be attending Convention to receive the free gifts.

• Purchased your Convention ticket on or after 9 April? Register as usual in the registration area, but any recognition ribbons must be collected from the help desk. You will be directed here if required.

If you require wheelchair access, please make yourself known to one of our team or visit the help desk near the registration area and we will be happy to guide you to the entrance and dedicated seating area.

There will be a help desk in the registration area if you need assistance with the following queries throughout the event:

• If you experience errors when registering
• Name badge changes
• Ribbon queries; if you are missing a ribbon, have an incorrect ribbon or bought your Convention ticket after 9 April
• Questions about Celebration Evening Floor Passes (Floor Pass holders only)
• General Convention queries
• Lost & found items
• Luggage/stroller storage
• Translation services enquiries

Join Now!

Join our Feel WhatsApp channel for all the latest information to make the most of your Convention experience! With exciting updates, messages and details, this platform is a must-join to stay in the loop! Find out as soon as the Convention Kit is available and keep track of other key announcements so you don't miss a thing.

Please note WhatsApp messages will be shared in English at the event.

A brief agenda for Convention can be found below. Please note timings are approximate and may be subject to change depending on schedule progression or delays. Click here for a more detailed agenda.

Where To Go

Signage and the corporate team will be available to guide you through the event areas!

General Sessions | ING Arena

Feel Showcase | Hall 11

Impact Hall | Hall 10

TerraTalks Auditorium | Auditorium 2000

Workshops

Yoga activities, soothing aroma sessions, live cooking demonstrations, expert wellness guidance — and so much more! With more workshops than ever before, there are plenty of incredible topics to enlighten and empower your journey and experience at Feel 2025.

Click below for full information on workshops, demonstrations and TerraTalks.

Feel Passport

Collect your Feel Passport at the entrance of the Feel Showcase and let it guide you around a phenomenal space that's based on the doTERRA Wellness Chart. With professional guests, hands-on sessions and incredible demonstrations, we want you to feel in harmony with the beating heart of our legacy.

The Feel Passport will be available in English, Dutch, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish. Please note availability for some languages may be limited, and passports are given on a first come, first served basis.

Physical Activity Workshops

If attending workshops that require physical activity like yoga or other exercise, we suggest comfortable clothing and footwear, a water bottle and any other preferred necessities.

Remind yourself of the various active workshops available below.

The only way to buy the Convention Kit, Merchandise and dōTERRA Healing Hands™ products.

The only way to purchase items from the event is via a dedicated Convention Click and Collect website. Please note this is exclusive to the event and is completely separate to doTERRA's shop.doterra online shop.

More information about the site will be shared during the Convention Kit announcement on stage.

Click the link below to access the site. This link will only be available after the Convention Kit announcement has been made on stage:

Only registered attendees at the event in Brussels will be able to use Convention's Click and Collect website.

Payment

Click and Collect payments will be processed online via card. You can enter new card information, or use a payment card currently saved on your doTERRA account. Please note payment verification steps may apply. Paying by card is the only payment method available.

How To Order

PLEASE NOTE: Only attendees who provided their ID when they registered can use the Click and Collect website.

Click and Collect Help Desk

If you have trouble processing your Click and Collect order, there are designated help desks at the Click & Collect collection points, where we can assist with any order queries.

How to Collect

Simply display your order confirmation barcode to a doTERRA team member at the Click and Collect Collection Point in the Feel Showcase. You can access the barcode again by logging back into the website and clicking 'View Orders'.

Please refer to the specific collection points below:

• Convention Kit & Healing Hands Click and Collect

For attendees who have bought a Convention Kit & Healing Hands ONLY (NO merchandise).

• Merchandise Click and Collect

For attendees who have bought a Convention Kit, Healing Hands AND merchandise.

Diamonds+ Click and Collect

There is a separate Diamonds+ Click and Collect point in the Merchandise Click and Collect area exclusively for Diamonds and above to pick up their Convention Kit and merchandise, without the need to visit the other two collection points!

Ordering and Collection Hours

Click and Collect orders can be placed after the Convention Kit announcement on stage. You will be told as soon as you can order.

Collection Hours

• Friday 9 May | 13:30–17:00

• Saturday 10 May | 09:45–13:15

You must collect your order by 13:15 on Saturday 10 May. Uncollected kits will be cancelled and refunded.

Click and Collect orders must be collected on-site. Products cannot be shipped to your home address.

Merchandise and dōTERRA Healing Hands™ purchases do not count towards your Loyalty Order (LRP) or points, do not have allocated PV value, and Store Credit (AR Balance) cannot be used to pay for the order. You can earn Loyalty Points on your Convention Kit purchase – please refer to the Convention Kit section on this webpage.

To access all live language interpretation, attendees must use their own phone/devices and headphones and use specified QR codes per language. Headsets are not available at the venue.

Make sure your devices and headphones are fully charged, and check any data roaming charges before you travel so you can access language interpretation services.

Convention and Empowerment Day

ING Arena

Convention general sessions and Empowerment Day will be hosted in English. Language interpretation will be available in the following languages: Bulgarian, Dutch, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish.

Use the QR codes below to access interpretation for your preferred language:

Please note some languages will be translated using artificial intelligence (AI) translation software.

Each attendee will receive ribbons depending on their accomplishments in 2024/2025. Ribbons can be attached to the bottom of your event badge connected to your lanyard.

If you purchased your Convention ticket on or after 9 April, you will need to collect your ribbons from the help desk in the registration area.

Qualification Criteria:

Top Enroller - You stand among the top 200 enrollers across Europe from April 2024 to March 2025.

Founders Club – You qualified as a Founder within Europe in 2024.

Legacy Trip Winner – You qualified to attend a Legacy Trip from January 2024 – December 2024.

10+ Years with doTERRA – You have been with doTERRA for 10 years or more up until March 2025.

5+ Years with doTERRA– You have been with doTERRA between 5–9 years up until March 2025.

New Rank Achieved – You achieved a new rank of Silver or above from April 2024 – March 2025.

Rank Ribbons – You have reached a rank of Silver or above, based on the highest rank ever achieved.

Diamond Club Graduate – You graduated from Diamond Club in either Spring or Autumn 2024.

Diamond Club Sponsor – You sponsored a participant in Diamond Club during Spring or Autumn 2024. If you sponsored multiple members, you will receive one ribbon.

Diamond Club Trip Winner – You qualified for a Diamond Club trip in 2024.

Diamond Club Winner – You were a winner of Diamond Club in either Spring or Autumn 2024.

Premier Club Graduate – You graduated from Premier Club in either Spring or Autumn 2024.

Elite Boost Qualifier – You qualified for the Elite Boost Promotion.

Elite Boost VIP – You qualified for VIP Recognition at Feel Convention 2025 as part of the Elite Boost Promotion.

Online Training Student – You are a member of doTERRA Europe Training (europetraining.doterra.com) and have successfully completed one or more courses up until March 2025.

Only members who have met one or more of the above criteria will receive ribbons. If you received an incorrect ribbon or are missing a ribbon, visit the help desk onsite located in the registration area.

Recognition Collection Point

Opening Hours

Friday 9 May | 13:30–17:00

Saturday 10 May | 10:00–13:15

• Silver and above rank advancers in Europe who advanced prior to May 2024 can pick up their trophies from the Recognition Collection Point. Trophies can be collected for any Silver and above ranks achieved in the past. Collection is only available for those with a European account who have not previously received or collected their trophy.

• New Silver and above rank advancers in Europe from May 2024 – March 2025 will be awarded trophies during the onstage recognition at the Celebration Evening and will therefore not need to collect these from the Recognition Collection Point.

Diamond Club Collection Point

Graduates and Sponsors from Diamond Club Spring and Autumn 2024 can collect a free t-shirt from the Diamond Club Collection Point. Sizes will start at XS and will go up to XXL. If you have graduated or sponsored someone more than once, only one t-shirt can be collected.

More information about Recognition at Convention can be found by clicking here. Please note this Recognition webpage is available in English only.

There are some exclusive privileges available at the arena for Diamonds and above who have reached a minimum rank of Diamond at least once from April 2024 – March 2025.

• Diamonds+ Registration area. Diamond Leaders and above must use this designated Diamonds+ registration area!

• Diamonds+ Entrance. An exclusive entrance to the venue. Please use Gates 4 & 5 from the Registration area and follow relevant signage.

• Reserved general sessions seating. Once qualified, you will sit at your highest rank ever achieved. Each account qualifies for two reserved seats. The second seat may be taken by a guest of your choosing. If you have a co-applicant account and both account holders are in attendance, you cannot bring an additional guest. Please note children are not included within your two reserved seats. Children are permitted in the reserved seating area, but a relevant event ticket must have been purchased for them.

• Specific Diamonds+ Click & Collect collection point, at the Merchandise Click and Collect area.

• Lemon Lounge (Blue Diamonds and above, and Convention speakers only).

• Access to Floor Passes for qualifiers. Please refer to the Celebration Evening Information for more details on Floor Passes.

Open to Blue Diamonds and above, and Convention speakers only

The Lemon Lounge is an exclusive private space for our top Leaders to relax. To qualify to use the lounge, you must be a Blue Diamond or above who reached Diamond at least once from April 2024 – March 2025.

The lounge is on the first floor of the Feel Showcase. If you require wheelchair access, please let a member of the team know and we can guide you to the elevator.

Refreshments

Light refreshments will be available in the Lemon Lounge during open hours, including tea, coffee and water. Additional beverages can be purchased from the bar.

• There will be no allocated seating at Convention, aside from a dedicated area for Diamonds+ and those who require wheelchair access.

• Please note that the General Session hall will be cleaned between and after sessions. You must take all your belongings with you during breaks and at the end of each day.

• If you require wheelchair access, please make yourself known to one of our team and we will be able to assist you with access to seating.

Luggage and Stroller Storage

There is a dedicated area near the Help Desk where attendees can leave their strollers. For smaller items to be stored, there are 300 lockers available. We recommend bringing as minimal luggage into the venue as possible. Please note all luggage and belongings are the responsibility of the owner.

Opening Hours

Thursday 8 May | 09:00–17:00

Friday 9 May | 09:00–23:30

Saturday 10 May | 09:45–17:00

You must collect all belongings before the luggage storage closes each day.

Internet Access

Free Wi-Fi will be available at the venue. Join the network and follow relevant instructions on your device/s.

As a back-up option, we recommend activating data roaming before you travel. Please check roaming charges that may apply.

ING Arena

Network Name: doTERRA_Feel

Hall 10, Hall 11, Auditorium 2000 (Impact Hall, Feel Showcase, TerraTalks Auditorium)

Network Name: Free Expo WiFi

Family Lounge

There is a dedicated family lounge available at the event with toys, a nursing space and a livestream feed* so you don't miss a thing. You should also still be able to access live language interpretation in the room.

Opening Hours:

Friday 9 May | 09:00–17:00

Saturday 10 May | 09:45–16:45

*This livestream feed is property of the venue, shared as a courtesy as part of their facilities. No recordings will be available.

Food and Drink

Various snacks, meals, refreshments and beverages will be available to buy from kiosks, stands and food trucks throughout the venue, including light snacks, pastries, tea and coffee, pizza, pasta, vegetarian dishes, and other international cuisine options. See the opening hours below.

Food and drink is permitted in the Feel Showcase and Impact Hall, however, no food can be taken into the TerraTalks Auditorium.

Convention Visitor Catering:

Thursday 8 May | 09:00–16:00

Friday 9 May | 08:00–23:00

Saturday 10 May | 08:00–19:00