Thanks for Enrolling

Get 50 free points—just for enrolling!

To show our appreciation, we’re offering a special promotion just for new customers. This month only, when you enroll with a 100 PV order, we’ll give you 50 free points.

(Must be a new enrollment to qualify. Upgrade from Wholesale Customer to Wellness Advocate and reactivations do not qualify.)

Get Started

Thanks for Enrolling FAQ

How It Works

During the month of November, earn 50 points by placing a 100 PV Enrollment Order

Rules & Terms

  • PV is NOT always equal to the cost of an order. Before completing the order, the member must verify that the order is 100 PV or more. Any orders below this qualifying PV will not be eligible.
  • Orders placed outside of the qualifying time period (November 1–November 30, 2019) do not count toward the 50 points. No exceptions will be made.
  • Orders, once placed, cannot be changed, adjusted, or combined to qualify for the promotion.
  • If the order is returned within the qualifying period, the member will no longer be eligible for the 50 points.
  • You must enroll as either a Wholesale Customer or Wellness Advocate in order to qualify for the 50 points.


How long will this promotion last?

November 1–November 30, 2019

What is the difference between price and PV?

PV is not the same as the dollar amount of the order. Although for some products the PV and dollar amount match, this does not mean that PV equates to the dollar amount of the products. Please review your PV amount before processing your order.

My order is under 100 PV. Can I still participate?

To qualify for this promotion, your order must be at least 100 PV. If you have any questions, please contact Member Services using our Live Chat feature or by calling in at (800)-411-8151.

What markets are participating in this promotion?

U.S., Canada, and any other participating markets. To see if your market is participating, please contact Member Services using our Live Chat feature or by calling in at (800)-411-8151.

Can I email in my order?

Yes. You may also call Member Services at (800)-411-8151, or use their Live Chat feature.

My credit card is declining. What should I do?

If your credit card is declining, make sure that you have entered the correct postal and security code. If the problem persists, please contact Member Services using our Live Chat feature or by calling in at (800)-411-8151.

I am a Retail Customer. Can I participate in this promotion?

No. Retail Customers cannot earn points. If you would like to earn the 50 points upon enrollment, you can enroll as a Wholesale Customer or Wellness Advocate.

If I upgrade from a Wholesale Customer to a Wellness Advocate can I participate?

No. This promotion is for new enrollments only.

I have a terminated Wholesale Customer or Wellness Advocate account. If I reactivate my account can I participate? 

No. This promotion is for new enrollments only.

How do I know if my order has been placed and processed?

An order confirmation email will be sent to the email address listed on your doTERRA account.

When will the points be awarded to my account?

You will see this reflected in your account on or just after the 15th of December.

Can I place multiple orders that add up to 100 PV?

No. You must place one single order of 100 PV or more to qualify for this promotion.

If you feel you have qualified for the promotion and did not receive the points, please call into Member Services using our Live Chat feature, by calling in at (800)-411-8151, or by sending a short email to our Member Services Team at no later than December 15, 2019. Exceptions will not be made after this date.

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