Sharing the Heart
Clay & Jessica Iddings
For Jessica Iddings, the secret to success is building relationships with everyone you work with. She says, “This is a relationship business. You have to gain their trust, and the rest just follows.”
Jessica’s 13 years as a massage therapist helped her understand the importance of having a relationship with her clients. She learned how to listen to their needs and complaints. She makes it all about them. She says she never sells the essential oils, she only shares.
“I’ve had people say, ‘You are a terrible business woman,’ because I’m not a pusher. I want my clients to believe in these products. I want them to say, ‘I want what you’ve got.’” She always tells new consultants to start out by sharing from the heart.
“Make a list of people that you know who you’ve seen struggling and those are the people you approach. Reach out to them and give them the chance to see something natural that’s going to help them.”
Jessica used to think essential oils were “a bunch of junk,” but changed her mind when they helped her son. She says, “I remember feeling like I was totally failing as a mom because I couldn’t help my child. When I felt the empowerment that came with using essential oils, I decided that I wanted other moms to feel what I felt. I wanted to be able to empower other people.”
Before she started using doTERRA, Jessica had never wanted to be a part of network marketing. When she attended her first convention, she said she could feel the integrity and the heart of the owners of the company.
“That’s what really changed it for me—knowing that I’m a part of something more than just network marketing. I’m a part of something that really has the heart to change the world.”
Her husband has been one of her main supports as she’s worked to build her business. She says, “If I get frustrated because I only got three enrollments, he’s always bringing me back to the heart of it. He tells me that it’s OK because we’re still changing lives; we’re still educating and helping people grow. He’s always making sure that I see the positive.”
In the end, it’s her experiences with the product that keeps her moving forward. “It’s easy because it’s a product that I believe in. I’ve seen changes and results happen. I know that when I’m telling someone this product will help them, there’s no doubt in what I’m saying. I know this can change people’s lives.”
HOW TO BUILD A RELATIONSHIP WITH CLIENTS:
- Talk less, listen more.
- Meet them where they are.
- Let them be in control of their health. Don’t tell them what to do, but work with them to figure out what they need.
- Gain their trust. It’s not about you, it’s all about them!
Results not typical. Average earnings are less. See doTERRA Opportunity and Earnings Disclosure Summary.