Origin: a Latin derivative
meaning "Gift of the Earth."
A. No Requirement to Purchase Products. A Person is not required to purchase any product in order to be a dōTERRA WA.
B. Authorization to Resell dōTERRA Products. Only WAs are eligible to purchase dōTERRA New Zealand Products (Local Products) that will be resold.
C. Purchasing Product Solely to Qualify for Bonuses is Prohibited. The dōTERRA opportunity is built on retail sales to the ultimate consumer. The Company encourages WAs to only purchase inventory that the WA and the WA’s family will personally consume, use as a sales tool, or that will be resold to others for their ultimate consumption. Purchasing product solely for the purpose of collecting Bonuses is prohibited. WAs are not allowed to purchase inventory in an amount which unreasonably exceeds that which can be expected to be resold, used as a sales tool, or consumed within a reasonable period of time. The Company retains the right to limit the amount of purchases the WA may make if, in its sole judgment, it believes those purchases are being made primarily for qualification purposes instead of for consumption or resale. In addition, the Company reserves the right to recover Bonuses paid if the Company forms the reasonable view that the Bonuses have been generated on sales in violation of the Contract or this Policy Manual.
D. Credit Card Use. WAs are strongly discouraged from using their own credit cards to purchase products for another WA. WAs are prohibited from using their own credit cards to purchase products for another WA who has been a WA for less than 30 days. WAs may not place a product order using someone else’s credit card without the credit card owner’s written permission. In those rare circumstances where it is necessary to purchase product for another WA, the Company must receive written permission from the WA for whom the product order is being placed. Failure to produce such permission upon request of the Company may result in cancellation of the sale, forfeiture of commissions resulting from the sale, and other disciplinary action.
E. Repackaging Prohibited. WAs may not print their own labels or repackage dōTERRA products. Products are to be sold in their original packaging only. For instance, WAs may not resell individual parts of a kit separately from the original kit packaging unless the Company has established a wholesale price for the individual part. Similarly, WAs may not advertise the use of dōTERRA oils as ingredients to non-dōTERRA products, such as components of a separate product or ingredients in food recipes, without the written consent of the Company. The use of the dōTERRA name by a WA is governed by Section 12 of this Policy Manual.
F. Dishonored Check Fees. WAs are responsible to reimburse the Company for the cost of re-depositing cheques from WAs that are returned to the Company for insufficient funds.
G. Will Call Orders. Will Call orders that have not been picked up within 20 days will be shipped to the WA’s address of record. The Company will assess the costs of such shipment to the WA as if the order had been originally placed as an order to be shipped. The pickup period varies by Local Market. Please consult the Will Call Center in the Local Market from which the product was ordered.