Welcome Back Promotion


This promotion is available to those who have not ordered in the past 4 months (since August 31, 2018). Please talk to the person who introduced you for more details.

How It Works

Step 1: Log into your doTERRA account.

Step 2: Decide which ordering option you’d like!

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Option 1 ($25.50 CAD wholesale value)

If you would like to earn a FREE Easy Air 15mL place a 100PV Standard Order (January 1-31 11:59 pm MST, 2019).

 

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Option 2 ($66.25 CAD wholesale value)

If you would like to earn a FREE Easy Air 15mL AND On Guard 15mL, place a 100PV Loyalty Rewards Order (January 1-31 11:59 pm MST, 2019).

 

 

 

 

 

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Option 3 ($114.25 CAD wholesale value)

If you would like to earn a FREE Easy Air 15mL AND Frankincense 15mL, place a 200PV Standard Order (January 1-15 11:59 pm MST, 2019).

 

 

 

 

 

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Option 4 ($175.50 CAD wholesale value)

If you would like to earn a FREE Easy Air 15mL, On Guard 15mL, Frankincense 15mL, AND Grapefruit 15mL place a 200PV Loyalty Rewards Order (January 1-15 11:59 PM MST, 2019). Frankincense is part of the January promotion. Grapefruit is January’s Product of the Month.

Rules & Terms

  • Orders placed outside the respective qualifying time periods (January 1-31, 2019/January1-15, 2019) will not receive the free product.
  • Orders below the corresponding requirements will not receive the free product.
  • PV is not equal to the cost of an order. Before completing an order, the individual ordering must verify that the order has the minimum PV to qualify.
  • Any order or items returned that result in the order going below the PV requirements will have to return the free product or the product will be charged on the member’s account.
  • If you feel you have qualified for the promotion and did not receive the products, please call into member services at (800)-411-8151, or send a short email to our Canada Team at canada@doterra.com no later than February 15, 2019. Exceptions will not be made after this date.
  • If you are unable to login to your account, or have not placed an order in 12+ months, please contact Member Services at (800)411-8151 to see if you are eligible.

FAQ

How long will this promotion last?
January 1 – January 31, 2019.
What’s the difference between price and PV?
PV is not the same as the dollar amount of the order. Although for some products the PV and dollar amount match, this does not mean that PV equates to the dollar amount of the products. Please review your PV amount shown in your cart before processing your order.
What markets are participating in this promotion?
U.S. and Canada and all participating NFR markets. To see if your market is participating, please contact Member Services in your market at (800)-411-8151.
Can I email in my order?
No. If you have problems trying to process your order, please call Member Services at (800)-411-8151.
How do I know if my order has been placed and processed?
An order confirmation email will be sent to the email address listed on your doTERRA account.
I am a new member. Can I participate in this promotion?
No, this promotion is for inactive members who have not placed an order in the last 4 months (since August 31, 2018).
My credit card is declining. What should I do?
If your credit card is declining, make sure that you have entered the correct postal and security code. If the problem persists, please contact Member Services at (800)-411-8151.
The promotional items aren’t showing up on my order. What should I do?
Verify that your cart has met the 200 PV or 100 PV requirement. If they still don’t show up, please contact Member Services at (800)-411-8151.
When will I receive the free product?
The promotional products will be included in the order that you place.
My order is under the qualifying PV. Can I still participate?
To qualify for this promotion, your order must be at least 100+/200+ PV. If you have any questions, please contact Member Services at (800)-411-8151.
Why am I seeing a renewal fee?
If you have not placed an order in the last year, your renewal fee will be added to your order. Please note, that you will receive a free 15 mL Peppermint when you pay the renewal fee.
I have not placed an order in over a year. Can I participate?
If you have not ordered in over a year, please contact Member Services at (800)-411-8151 to see if you are eligible.
Can I combine this promotions with other promotions?
Yes! To receive a free 15 mL Grapefruit, place a 125 PV LRP order before January 15, 2019. Place a 200 PV order before January 15 to receive a 15 mL Frankincense with your order!
What is LRP?
The Loyalty Rewards Program (LRP) provides free product credits for monthly purchases ordered on the program. As a participant in the Loyalty Rewards Program, you will immediately begin to earn product credits that can be used as cash to purchase doTERRA products. The longer you participate, the more credits you can earn—up to 30% of your total monthly Loyalty Rewards purchases!


If you feel you have qualified for the promotion and did not receive the products, please call into member services at (800)-411-8151, or send a short email to our Member Services Team at canada@doterra.com no later than February 15, 2019. Exceptions will not be made after this date.

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